This past summer my family and I embarked on a fabulous European adventure to England and France.  I've blogged about it here, elsewhere and it was probably clear from my writing that we had a wonderful time. What I neglected to write about was an unusual and unfortunate experience that occurred while we were in London.  We were hoping to talk to the company involved to see if we could at least get a an apology for the inconvenience caused, but we haven't been able to. We've emailed them a few times and not received a response, not one attempt of … [Read more...]